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Privacy Security Website whinging

Failed circular verification

So, you need access to a Google doc but when you log in Google senses that the PC has not been used before and is suspicious. It needs verification.

Ok, first off, this is not me. I have access to Google etc. And verification is a great idea. But there is a hole and as yet we’ve not found the bottom.

Verification is all very well provide you can actually do what is required. But what where your verification is your works telephone and you did not enter a mobile number, nor do you want to tell Google your mobile number anyway?

Google has ‘other ways’ to verify you. Following this path it sends you a code to an email address. The only email address in use was the works one. The code came but this is not enough. Google still wants to send a text to a phone – it still wants that mobile number you don’t want to put in. This ends up being circular, with another code being emailed and, once again another request for a mobile.

In the end it was quicker to ask the document owner to simply email it rather than trying to reach the bottom of the hole being dug by Google.